How to Shop

Shopping at Renewé Japan

Renewé Japan offers carefully selected pre-owned luxury items sourced in Japan. Each item is individually photographed and described based on its actual condition, so please review the product photos, description, condition details, and measurements before placing your order.

How to Place an Order

1. Choose an Item
Browse our collection and select the item you would like to purchase.

2. Review the Item Details
Please check the photos, condition description, measurements, included accessories, and other details provided on the product page.

3. Add to Cart & Checkout
Add the item to your cart and proceed to checkout. Your order total, including the applicable shipping charge, will be displayed before payment.

4. Shipping from Japan
Orders are shipped from Japan with tracking. For information about shipping times, destinations, customs duties, and import fees, please see our Shipping Policy.

5. Returns
We offer a 30-day return policy. Please review our Refund Policy for return conditions and instructions.

About Our Products

Our pre-owned items are sourced through established professional B2B auctions in Japan. Each product page includes photos and condition details based on the actual item you will receive.

For more information about our sourcing and inspection process, please see our About Us page.

Our Experience on eBay

Renewé Japan is a relatively new online store, but we have experience serving international customers through eBay.

Below are a few examples of feedback we have received from customers through past eBay transactions.

Purchased: Louis Vuitton Monogram Portefeuille Pallas Compact Wallet with Red Leather Flap

"Everything was exemplary and will definitely do this again!"

— k****s (United States)

Purchased: Coach White Leather Floral Motif Keychain Bag Charm Gold Tone

"The entire experience was a worry-free experience therefore a super-great value! I fully endorse this Seller."

— h****0 (Canada)

Purchased: Givenchy Black Leather Bifold Wallet with Gold-Tone Logo Clasp

"The pictures didn't do justice to the quality, it was almost mint condition!!!"

— s****5 (United Arab Emirates)

Questions?

If you have any questions before placing an order, please feel free to contact us through our Contact page.